March 3, 2021

Does the physical location of a competent employee change the amount of value they can deliver for your organization? If it does, I’d be keen to hear your story. If it does not, why would you pay them any differently? -EG

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March 2, 2021

Today a friend and former colleague of mine – who happens to now be in a development leadership role for a NetSuite partner – was lamenting the extreme difficulty of finding and hiring NetSuite developers. I’m always keenly curious about hiring practices for NetSuite developers, so I asked a few follow-up questions. As the conversation

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February 17, 2021

One of my favorite newsletters is author James Clear’s weekly 3-2-1 Thursday. As most remarkable writers are, Clear is direct and concise yet impactful. Recently, he struck a resonant chord with me: “If you never copy best practices, you’ll have to repeat all the mistakes yourself. If you only copy best practices, you’ll always be

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January 29, 2021

Hiring is the worst way to grow a team. In this context, worst doesn’t necessarily mean bad. It does mean: most expensive most time-consuming most emotionally intensive riskiest Yet it’s still too often our first choice when we need to grow our team. Why? Because we don’t hire to grow; we hire to expand capacity.

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January 26, 2021

Incorporating frictionless, frequent feedback cycles is an excellent way to help individuals, teams, and even processes to grow and adapt. You want your Onboarding program to evolve with your team, so say Yes to the final question of our 11 Questions for a Better Developer Onboarding Program by building feedback into your program: Do you

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January 22, 2021

Before there were rigorous, formal education programs, we learned a craft directly from a skilled craftsperson, following in their footsteps, shadowing their work, gradually absorbing their hard-won skills and knowledge. This model of apprentices and mentors (and eventually guilds) sustained professions for centuries and yielded many of the world’s finest creators. While today, we have

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January 21, 2021

Having just presented an argument for investing in project work for your new hires instead of investing in training, I’m now naturally going to argue for investing in training for your new hires. As much as I enjoy a good debate, I find myself to be a terrible opponent, so allow me to introduce a

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January 20, 2021

A long, long time ago, I worked for a small, private golf course. Not in the golf shop, mind you, with its racks of pressed polo shirts and walls of neatly arranged golf clubs and its air conditioning. No; I worked in the garage behind the shop, where we stored all the golf carts and

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January 19, 2021

Previously I asked a question of you all: What’s the largest challenge you face in running (or planning to run) a SuiteScript development team? In response, a thoughtful reader wrote in with an excellent question: (shared with permission, anonymous by request) Good question. Something I’m thinking through right now is the matter of distraction. Social

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January 18, 2021

Do you just love spending all day in meetings? Do you fill your days relishing the repetitive small talk and marveling at the mismanagement of the Mute button? Alliteration aside, almost no one enjoys a day packed with meetings, so don’t subject your new hires to it, either, and answer Yes to the fifth of

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